Job completed for Linda Lentz

Completion date: February 26, 2026

Location: Billings, MT

Why did the customer contact us?

The customer experienced significant water damage issues affecting multiple areas within their basement, specifically in the bathroom, bedroom, living room, master bathroom, entry hallway, and utility room.

Solutions provided:

Alpha Omega Restoration Pros provided comprehensive water damage restoration services. This included an initial assessment with advanced moisture detection equipment to identify all affected areas and moisture levels. Water extraction was performed, followed by the careful removal of saturated materials such as carpeting and portions of the subfloor. Containment measures were established to isolate affected zones, and industrial-grade drying and dehumidification equipment were strategically placed to ensure thorough drying. The process was continuously monitored to ensure complete moisture remediation and prepare the affected areas for reconstruction.

Photos & Videos:

Detail of water-damaged subfloor and lifted carpet in a basement utility room or hallway during water damage restoration by Alpha Omega.
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Detail of water-damaged subfloor and lifted carpet in a basement utility room or hallway during water damage restoration by Alpha Omega.
Carpeted basement area with new baseboard and trim materials stacked, indicating the reconstruction phase after water damage remediation by Alpha Omega.
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Carpeted basement area with new baseboard and trim materials stacked, indicating the reconstruction phase after water damage remediation by Alpha Omega.
Water damage containment setup with plastic sheeting and drying equipment around a toilet in a basement bathroom undergoing restoration by Alpha Omega.
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Water damage containment setup with plastic sheeting and drying equipment around a toilet in a basement bathroom undergoing restoration by Alpha Omega.
Exposed water-damaged subfloor after carpet removal in a basement room, showing signs of water intrusion before restoration by Alpha Omega.
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Exposed water-damaged subfloor after carpet removal in a basement room, showing signs of water intrusion before restoration by Alpha Omega.
Technician from Alpha Omega Restoration Pros using a moisture meter to detect water damage in a basement wall, showing high moisture levels.
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Technician from Alpha Omega Restoration Pros using a moisture meter to detect water damage in a basement wall, showing high moisture levels.

Awards and Affiliations

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Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

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