Job completed for MSUB City College

Completion date: March 27, 2026

Location: Billings, MT

Why did the customer contact us?

The customer reached out due to a significant plumbing failure that caused water to migrate from the kitchen into the basement below. The intrusion resulted in a collapsed basement ceiling, standing water puddles, and visible microbial growth on kitchen cabinetry and walls, creating an urgent need for professional water extraction and sanitation.

Solutions provided:

Alpha Omega Disaster Restoration executed an immediate emergency mitigation plan. We performed a full walkthrough to identify all affected zones and deployed high-capacity dehumidifiers and Air Filtration Devices (AFDs) in both the kitchen and basement. In the basement, our team extracted standing water, cleared collapsed ceiling debris, and sanitized the surfaces. For the areas with potential microbial growth, we utilized HEPA vacuuming to contain spores. A full demolition and structural drying phase are scheduled for June to ensure the property is fully restored.

Photos & Videos:

Basement floor cleanup following a ceiling collapse and water extraction from a plumbing failure upstairs.
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Basement floor cleanup following a ceiling collapse and water extraction from a plumbing failure upstairs.
Temporary plastic containment installed on a water-damaged ceiling to prevent further moisture spread and debris fall.
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Temporary plastic containment installed on a water-damaged ceiling to prevent further moisture spread and debris fall.
Kitchen floor moisture mapping with blue tape markers indicating affected areas for professional drying equipment.
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Kitchen floor moisture mapping with blue tape markers indicating affected areas for professional drying equipment.
Severe water rot and potential microbial growth inside a kitchen sink cabinet requiring HEPA vacuuming and demo.
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Severe water rot and potential microbial growth inside a kitchen sink cabinet requiring HEPA vacuuming and demo.
A collapsed section of a residential ceiling showing structural damage caused by a prolonged plumbing leak.
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A collapsed section of a residential ceiling showing structural damage caused by a prolonged plumbing leak.

Awards and Affiliations

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Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

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