Completion date: March 17, 2026
Location: Billings, MT
The customer experienced a roof leak that resulted in water damage to the closet, specifically affecting the drywall ceiling, the carpeted flooring, and the insulation in the attic space above.
Technicians performed a thorough walkthrough and Water Services Agreement (WSA) to assess the damage. The team removed all saturated blown-in insulation from the attic to prevent further moisture migration. To stabilize the environment, industrial drying equipment was deployed to target the attic framing and sheathing, the closet's drywall ceiling, and the carpet. The team also provided a clear communication plan, updating the client on the mitigation progress and scheduling a return visit for monitoring and equipment removal.