Job completed for Carla L

Completion date: March 13, 2026

Location: Billings, MT

Why did the customer contact us?

A failed PVC cap to the bathroom vanity led to significant water damage affecting the bathroom, entry, and crawlspace. Water filled ducting, collapsed, and broke supply lines in the crawlspace. Affected materials included vinyl and particle board underlayment in the bathroom, particle board under the tub, and wood pillars, subfloor, and joists in the crawlspace. Microbial growth was present behind the shower, and the crawlspace had high humidity requiring additional dehumidification.

Solutions provided:

Alpha Omega Restoration Pros extracted water from the crawlspace, removed partial floating flooring in the bathroom, and sealed off and took down the affected duct run in the crawlspace. Affected wood pillars were unwrapped. An additional dehumidifier was deployed to control humidity in the crawlspace. Microbial growth behind the shower in the bathroom was source contained, and doorway containment was established for wall drying. Inventory and hydro measurements were taken, and drying equipment was set up. Future monitoring visits are scheduled.

Photos & Videos:

Technician using a moisture meter to detect water damage on a patterned bathroom floor, showing a high moisture reading.
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Technician using a moisture meter to detect water damage on a patterned bathroom floor, showing a high moisture reading.
Basement crawlspace showing a furnace, water heater, water tank, and restoration equipment on a concrete floor after water extraction.
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Basement crawlspace showing a furnace, water heater, water tank, and restoration equipment on a concrete floor after water extraction.
Flooded crawlspace with standing water above the white vapor barrier and around wooden support pillars, indicating extensive water damage.
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Flooded crawlspace with standing water above the white vapor barrier and around wooden support pillars, indicating extensive water damage.
Bathroom undergoing water damage repair, with partial flooring removed, an orange bucket, and power tools on the remaining floor.
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Bathroom undergoing water damage repair, with partial flooring removed, an orange bucket, and power tools on the remaining floor.
Bathroom with exposed wall studs around a bathtub, showing demolition work in progress to address water damage.
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Bathroom with exposed wall studs around a bathtub, showing demolition work in progress to address water damage.

Awards and Affiliations

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