Location: Billings, MT
The customer contacted us following a criminal vandalism incident at their property where windows were shattered by rocks thrown through the glass. This forced entry left dangerous broken glass fragments, external debris, and exposed openings across multiple sensitive interior spaces, including an infant napping room, Paeton’s room, and McKenna’s room,
Our restoration team executed an immediate safety stabilization and cleanup protocol across the affected rooms. Technicians carefully swept, vacuumed, and cleared out all sharp glass shards and rock debris from the windowsills, surrounding floor perimeters, and compromised carpeting. To secure the facility from weather and unauthorized access, we performed professional emergency board-up services on the broken window openings. Finally, the team mapped out the final restoration scope, which involves performing a complete extraction and tear-out of the contaminated carpeting and underlying carpet padding