Job completed for Liz H

The customer contacted us because overgrown tree roots compromised their exterior sprinkler system, causing a broken water line to rapidly fill a window well and flood their basement, which affected the rec room, bedroom, bathroom, and hallway.

We provided comprehensive water mitigation services for the flooded basement areas. Our process included removing baseboards to facilitate wall cavity drying, deploying commercial air scrubbers to manage indoor air quality, and extracting a water-damaged area rug. We safely transported the rug to our specialized facility for complete drying and securely stored it in our contents bay while consulting the customer regarding professional rug cleaning services.