Job completed for Emmanuel R

Completion date: May 18, 2026

Location: Billings, MT

Why did the customer contact us?

The customer requested an inspection and restoration services due to suspected water damage and moisture intrusion affecting their residential property, specifically within the basement bedroom closet, basement bathroom, and main level bathroom.

Solutions provided:

We performed a thorough moisture monitoring assessment and documented findings using DocuSketch. We confirmed that the basement bedroom closet had successfully dried and removed one Sahara air mover from the site. Regarding the basement bathroom, we identified that the sheetrock remains nearly saturated; to facilitate effective drying, we perforated the paint layer to bypass the moisture-resistant barrier and improve airflow to the underlying material. We provided a professional recommendation for further mitigation, including baseboard removal and treatment for suspected microbial growth in the main level bathroom, though the homeowner has declined to proceed with those specific steps at this time.

Photos & Videos:

Inspection of saturated bathroom drywall following water intrusion and unsuccessful initial drying efforts.
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Inspection of saturated bathroom drywall following water intrusion and unsuccessful initial drying efforts.
Technician using a moisture meter to confirm high saturation levels in bathroom sheetrock.
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Technician using a moisture meter to confirm high saturation levels in bathroom sheetrock.
Commercial air mover placed in a residential bathroom to facilitate professional water damage mitigation.
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Commercial air mover placed in a residential bathroom to facilitate professional water damage mitigation.
Close-up of water-damaged bathroom wall showing paint perforation to assist with structural drying.
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Close-up of water-damaged bathroom wall showing paint perforation to assist with structural drying.

Awards and Affiliations

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