Job completed for Irene R

Completion date: May 12, 2026

Location: Billings, MT

Why did the customer contact us?

The customer requested an inspection for mold and water damage across their laundry room, basement bedroom, and upstairs bathroom. Investigations identified significant issues, including a Category 3 water leak originating from the upstairs toilet, which has saturated the ceiling below and caused structural damage, alongside active mold growth found behind baseboards in the laundry room and an adjacent bedroom wall.

Solutions provided:

We developed a remediation plan to address both the microbial growth and the active leak. Our approach involves performing two-foot cuts in the basement drywall surrounding the plumbing access to provide full clearance for mold treatment and interior wall repair. We will also remove the water-damaged ceiling drywall, likely requiring the detachment of light fixtures, to gain clear access to the leak source. This will allow us to assess whether a full removal of the upstairs toilet and bathroom flooring is required to permanently resolve the plumbing failure and restore the structure safely.

Photos & Videos:

Close-up of microbial growth on a concrete wall plate and floor joist requiring professional treatment.
Large View Icon
Close-up of microbial growth on a concrete wall plate and floor joist requiring professional treatment.
Basement sump pump basin and surrounding plumbing inspected for moisture and structural integrity.
Large View Icon
Basement sump pump basin and surrounding plumbing inspected for moisture and structural integrity.
Visible mold growth behind an interior sill plate in the laundry room requiring remediation.
Large View Icon
Visible mold growth behind an interior sill plate in the laundry room requiring remediation.
Inspection view of a water-damaged ceiling area directly below an upstairs bathroom leak.
Large View Icon
Inspection view of a water-damaged ceiling area directly below an upstairs bathroom leak.
Crumbled ceiling drywall showing extensive water damage from a persistent upstairs plumbing leak.
Large View Icon
Crumbled ceiling drywall showing extensive water damage from a persistent upstairs plumbing leak.

Awards and Affiliations

Property restoration banner

Call Now to Begin Your Cleanup and Restoration

Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

Arrow