Job completed for Michael L

Completion date: May 11, 2026

Location: Billings, MT

Why did the customer contact us?

The customer experienced a sewage backup caused by a failing septic system, which forced contaminated water up through the floor drain in their basement mechanical room. This resulted in significant biohazard contamination affecting the mechanical/rifle room, living room, and bathroom.


Solutions provided:

We initiated emergency biohazard mitigation by moisture mapping the affected areas and completing a pre-mitigation DocuSketch scan. Our team set up an Air Filtration Device (AFD) to manage indoor air quality, performed the controlled demolition and disposal of contaminated carpet, underlayment, and MDF base trim, and executed two-foot cuts to remove affected drywall in the living room and hallway. We treated all exposed structural framing and concrete slabs using a professional-grade antimicrobial agent (Mil-Go) followed by a thorough HEPA vacuuming and wipe-down. We have currently stabilized the environment with industrial dehumidification and are scheduled to complete the remaining drywall removal and antimicrobial treatments in the next phase of the project.

Photos & Videos:

Basement floor drain where sewage water surfaced, requiring professional cleaning and disinfection.
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Basement floor drain where sewage water surfaced, requiring professional cleaning and disinfection.
Sewage-affected basement hallway undergoing structural drying and carpet removal after a septic backup.
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Sewage-affected basement hallway undergoing structural drying and carpet removal after a septic backup.
Basement mechanical room showing site of sewage backup origin and immediate cleanup efforts.
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Basement mechanical room showing site of sewage backup origin and immediate cleanup efforts.
Basement carpet contaminated by a sewage backup, marked with tape for professional extraction and disposal.
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Basement carpet contaminated by a sewage backup, marked with tape for professional extraction and disposal.
Residential bathroom area affected by a sewage backup requiring professional biohazard remediation and sanitization.
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Residential bathroom area affected by a sewage backup requiring professional biohazard remediation and sanitization.

Awards and Affiliations

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Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

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