Job completed for Stella's Kitchen and Bakery

Completion date: May 7, 2026

Location: Billings, MT

Why did the customer contact us?

The customer experienced a fire loss originating in their bakery, which triggered secondary Category 3 water migration throughout the commercial basement area. The widespread water intrusion began re-saturating previously dry zones, including structural areas near the kitchen hallway entrance and the end of the hall by the stairs.

Solutions provided:

The team took initial hydrostatic readings upon arrival and systematically mapped structural moisture, moving stored bakery items and commercial contents to trace the moving water accurately. Technicians captured complete DocuSketch 3D scans of the entire layout and processed the insurance macros for a Category 3 water restoration project. To mitigate biological hazards and smoke odours, crews bagged and discarded melted, non-salvageable materials from the source room. Finally, the team pulled out all drying equipment to thoroughly extract standing water, followed by rinsing and mechanical scrubbing of the affected basement floors.

Photos & Videos:

Severe fire damage with melted plastic supply bottles on a commercial bakery storage rack.
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Severe fire damage with melted plastic supply bottles on a commercial bakery storage rack.
Commercial washing machine covered in fine soot lines standing in basement flood water.
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Commercial washing machine covered in fine soot lines standing in basement flood water.
Category three standing water flooding a back-of-house storage corridor and utility room.
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Category three standing water flooding a back-of-house storage corridor and utility room.
Standing water on a concrete floor near electrical utility panels requiring extraction.
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Standing water on a concrete floor near electrical utility panels requiring extraction.
Large brown water stain appearing on commercial drop ceiling panel near lighting fixture.
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Large brown water stain appearing on commercial drop ceiling panel near lighting fixture.
Missing drop ceiling tiles exposing overhead building plumbing lines during commercial structural inspection.
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Missing drop ceiling tiles exposing overhead building plumbing lines during commercial structural inspection.
Commercial kitchen storage bins and bakery racks organized to clear flooring for water mitigation.
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Commercial kitchen storage bins and bakery racks organized to clear flooring for water mitigation.

Awards and Affiliations

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