Job completed for Dylan R

Completion date: May 5, 2026

Location: Billings, MT

Why did the customer contact us?

The homeowner required a professional inspection to identify the source and scope of a moisture intrusion that originated from a leaking copper utility supply line inside a wall cavity. The leak caused concentrated structural damage inside a closet, resulting in saturated carpets, ruined padding, deteriorated tackless strips, and elevated moisture expanding slightly into the adjacent bedroom.

Solutions provided:

The team completed a comprehensive moisture inspection using specialized diagnostic meters to establish structural dampness limits and trace the leak to the copper lines hidden within the wall cavity. Technicians mapped out an invasive strategy requiring a targeted wall access cutout on the closet side to reveal the plumbing failure. For remediation, the team outlined a plan to safely extract the ruined closet carpet and pad while preserving the unaffected bedroom flooring using protective floor coverings. Furthermore, they designed a strategic containment barrier along the closet's outer perimeter to isolate the work zone, ensuring the occupants retain safe, continuous access to their master bedroom and bathroom during drying. Finally, due to the presence of historical plaster walls, crews recommended upfront asbestos testing to guarantee environmental safety before demolition.

Photos & Videos:

Inspecting a residential water heater and copper utility supply lines for plumbing leaks.
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Inspecting a residential water heater and copper utility supply lines for plumbing leaks.
An access hole cut into a plaster wall to inspect framing studs for hidden moisture.
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An access hole cut into a plaster wall to inspect framing studs for hidden moisture.
Measuring moisture levels on a damaged plaster wall base using a professional Protimeter diagnostic tool.
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Measuring moisture levels on a damaged plaster wall base using a professional Protimeter diagnostic tool.
A clean flood cut along a closet wall exposing wood framing studs for structural drying.
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A clean flood cut along a closet wall exposing wood framing studs for structural drying.
Blistering and bubbling paint along a drywall base indicating active moisture trapping.
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Blistering and bubbling paint along a drywall base indicating active moisture trapping.
Pulling back bedroom carpet to inspect wet foam padding and rotted tackless strips underneath.
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Pulling back bedroom carpet to inspect wet foam padding and rotted tackless strips underneath.
Using a digital moisture meter to check for hidden wall leaks near the floor baseboard.
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Using a digital moisture meter to check for hidden wall leaks near the floor baseboard.

Awards and Affiliations

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