Job completed for Eric F

Completion date: June 29, 2026

Location: Billings, MT

Why did the customer contact us?

The customer requested an inspection to identify and address an unknown source of water intrusion that caused moisture accumulation beneath a stairway and affected adjacent areas. The water loss impacted hardwood flooring, drywall, and baseboards in the pool table room, as well as structural sill plates.

Solutions provided:

Upon arrival, our technician conducted a property-wide inspection to locate the leak source and cleaned up and disinfected the small amount of standing water beneath the stairway. We completed a comprehensive DocuSketch scan and moisture mapping to accurately document affected interior building materials, identifying elevated moisture levels in the pool table room's hardwood floors, drywall, and baseboards. To initiate targeted drying on the drywall and baseboard, we positioned a Velo air mover in the pool table room. Because visible water staining and suspected microbial growth were discovered on the sill plates on the opposite side of the stairway wall, we deliberately withheld drying equipment in that zone to avoid spreading contamination. Finally, we thoroughly photographed and videographed all findings and recommended further diagnostic investigation prior to full remediation.

Photos & Videos:

Exterior concrete slab and siding inspection checking potential source points for interior water intrusion.
Large View Icon
Exterior concrete slab and siding inspection checking potential source points for interior water intrusion.
Close-up inspection of interior trim and hardwood flooring affected by hidden moisture intrusion.
Large View Icon
Close-up inspection of interior trim and hardwood flooring affected by hidden moisture intrusion.
Concrete basement floor beneath stairway showing standing water puddle requiring disinfection and source investigation.
Large View Icon
Concrete basement floor beneath stairway showing standing water puddle requiring disinfection and source investigation.
Blue Velo air mover drying moisture-mapped hardwood floor and baseboards in pool table room.
Large View Icon
Blue Velo air mover drying moisture-mapped hardwood floor and baseboards in pool table room.

Awards and Affiliations

Property restoration banner

Call Now to Begin Your Cleanup and Restoration

Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

Arrow