Completion date: June 29, 2026
Location: Billings, MT
The customer requested an inspection to identify and address an unknown source of water intrusion that caused moisture accumulation beneath a stairway and affected adjacent areas. The water loss impacted hardwood flooring, drywall, and baseboards in the pool table room, as well as structural sill plates.
Upon arrival, our technician conducted a property-wide inspection to locate the leak source and cleaned up and disinfected the small amount of standing water beneath the stairway. We completed a comprehensive DocuSketch scan and moisture mapping to accurately document affected interior building materials, identifying elevated moisture levels in the pool table room's hardwood floors, drywall, and baseboards. To initiate targeted drying on the drywall and baseboard, we positioned a Velo air mover in the pool table room. Because visible water staining and suspected microbial growth were discovered on the sill plates on the opposite side of the stairway wall, we deliberately withheld drying equipment in that zone to avoid spreading contamination. Finally, we thoroughly photographed and videographed all findings and recommended further diagnostic investigation prior to full remediation.