Job completed for Emily J

The customer contacted us due to widespread water damage affecting the bedroom and living room areas. Prolonged moisture exposure caused visible staining, discoloration, and potential microbial growth along the lower sections of the walls, baseboards, carpets, and underlying carpet padding.

Our team conducted an initial inspection by lifting the affected carpeting to evaluate hidden dampness across the carpet padding, tack strips, and subfloor assembly. We developed a full restoration plan that involves removing the water-damaged carpet and padding, assessing subfloor and wall integrity, and installing professional structural drying equipment along with continuous moisture monitoring. Additionally, we will perform microbial growth remediation on affected surfaces before completing all required structural repairs to return the home to pre-loss condition.