Job completed for Steve G

Completion date: August 28, 2026

Location: Billings, MT

Why did the customer contact us?

The customer experienced water damage in their basement, affecting carpeted areas, a wine cellar with several inches of standing water, and identified active visible microbial growth in the south bedroom. The entire basement was impacted, requiring professional water extraction and drying.

Solutions provided:

Our team performed comprehensive water extraction throughout the affected basement, specifically focusing on carpeted areas around large furniture items using a pressure-weighted rover extractor. We placed furniture blocks under movable items to protect them from moisture. Dehumidifiers were strategically set up in the two bedrooms and the living room to facilitate drying. In the wine cellar, where several inches of standing water were present, we extracted the remaining water, reducing it to approximately a quarter inch after initial sump-pump efforts.

Photos & Videos:

Basement utility room with a water heater and exposed pipes, showing a concrete floor potentially affected by water.
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Basement utility room with a water heater and exposed pipes, showing a concrete floor potentially affected by water.
Wine cellar with shelves full of bottles and a safe, showing a hose used for water extraction after flooding.
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Wine cellar with shelves full of bottles and a safe, showing a hose used for water extraction after flooding.
Basement storage area with a mix of tiled floor and a small carpet piece, surrounded by boxes and stored items during water damage restoration.
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Basement storage area with a mix of tiled floor and a small carpet piece, surrounded by boxes and stored items during water damage restoration.
Close-up view of a furnace base on a concrete floor, with visible water marks and boot prints, indicating active water mitigation efforts.
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Close-up view of a furnace base on a concrete floor, with visible water marks and boot prints, indicating active water mitigation efforts.
Basement water heater and furnace area with visible water marks and rust at the base on a concrete floor, indicating water damage.
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Basement water heater and furnace area with visible water marks and rust at the base on a concrete floor, indicating water damage.

Awards and Affiliations

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