Job completed for Robert H

Completion date: August 19, 2026

Location: Billings, MT

Why did the customer contact us?

A failed water heater caused a Category 1 water loss affecting the living room and bathroom.

Solutions provided:

Bulk water was extracted from the affected areas, and drying equipment was placed to dry the structure. Moisture readings could not be recorded because the moisture meter was not functioning; however, the drying equipment was operating as intended. The dehumidifier in the living room was removed due to low performance. The homeowner plans to use their own contractor for the reconstruction phase.

Photos & Videos:

Multiple air movers strategically placed on carpet to dry a water-damaged area near stairs.

Drain hose from drying equipment routed under kitchen cabinets on tiled floor during water damage cleanup.

Two air movers used for professional water extraction and structural drying in a water-damaged hallway.

Water-soaked carpet pulled back revealing wet padding and subfloor damage after a Category 1 water loss.

Close-up of a failed water heater connection showing the leak source onto carpet.

Awards and Affiliations

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Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

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