Job completed for Leon W

Completion date: September 10, 2026

Location: Billings, MT

Why did the customer contact us?

A ruptured sprinkler system flooded the basement through a recessed window, affecting the workout room and mechanical room with Category 2 water.

Solutions provided:

In the workout room, Alpha Omega Restoration Pros performed full moisture mapping, scored and detached affected MDF base, and removed compacted insulation exposed by prior base cuts. They installed air movers, a dehumidifier, and set invasive points in sill-plates. Potential future Sheetrock removal under the window was noted if insulation remains compacted. In the mechanical room, sill-plates were assessed and found dry after initial water extraction by the homeowners. The client, Leon, was updated on work progress and informed of scheduled Sheetrock demolition under the affected window.

Photos & Videos:

A concrete wall in a basement mechanical room, showing a small fan on the floor and shelving, after water extraction by homeowners.
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A concrete wall in a basement mechanical room, showing a small fan on the floor and shelving, after water extraction by homeowners.
Basement workout room with water damage, showing removed baseboards, air movers, and a dehumidifier set up for drying. A large mirror reflects the room and a worker.
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Basement workout room with water damage, showing removed baseboards, air movers, and a dehumidifier set up for drying. A large mirror reflects the room and a worker.
Close-up of a blue commercial dehumidifier and an air mover operating on a wooden floor, with removed baseboards, part of basement water damage restoration.
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Close-up of a blue commercial dehumidifier and an air mover operating on a wooden floor, with removed baseboards, part of basement water damage restoration.
Close-up view of a recessed basement window, showing the window well outside with dirt and debris after a sprinkler system rupture and flooding.
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Close-up view of a recessed basement window, showing the window well outside with dirt and debris after a sprinkler system rupture and flooding.
A clean, double-door closet in the basement workout room, with empty hangers, demonstrating the restored and clean condition after water damage mitigation.
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A clean, double-door closet in the basement workout room, with empty hangers, demonstrating the restored and clean condition after water damage mitigation.
Basement workout room wall with a recessed window, showing blue painter's tape marking areas affected by water damage from a sprinkler system rupture.
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Basement workout room wall with a recessed window, showing blue painter's tape marking areas affected by water damage from a sprinkler system rupture.

Awards and Affiliations

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Alpha Omega Disaster Restoration provides professional water, fire, storm, mold, and biohazard cleanup and restoration services across Billings, Laurel, Huntley, Bridger, and more Montana cities. Our experts respond quickly to clean up and protect your property, helping guide you through the recovery process. Call or complete our online request form today. Get help when you need it most.

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