Completion date: September 30, 2026
Location: Billings, MT
The property experienced a water damage event from suspected groundwater intrusion, leading to elevated moisture levels in the basement's west bedroom, hallway, stair closet, and east bedroom entryway. The west bedroom, identified as the primary source, showed extensive damage including deteriorated drywall, delaminated and darkened carpet backing, and suspected microbial growth, having remained wet for several days.
During the restoration visit, affected areas were thoroughly inspected, revealing two additional foundation cracks in Bedroom A. Previously cut sections were cleaned, baseboards detached, and general cleanup performed. Drying equipment was adjusted based on moisture monitoring, with two air movers removed from the hallway as areas began to dry. The team recommended Category 3 water damage treatment for the source bedroom, including removal of affected porous materials, while the hallway and other affected bedroom were recommended for Category 2 treatment pending further evaluation. Documentation was updated, foundation cracks communicated to the client, and continued moisture monitoring and drying process adjustments are scheduled.