Job completed for Michele H

Completion date: September 21, 2026

Location: Billings, MT

Why did the customer contact us?

A dishwasher leaked in the main level kitchen, with water drifting down a subfloor hole to affect the Sheetrock ceiling in the basement. This was identified as 3 water loss.

Solutions provided:

Our team conducted an initial visit for water damage remediation. In the kitchen, we removed glue-down tile vinyl flooring and the previous original flooring, including paper backing from wet subfloor areas. The dishwasher was detached, and the refrigerator was moved to the living room. Drying equipment was set up, including 2 Axial 1/2 HP fans in the kitchen, and 2 Saharas and 1 Evolution dehumidifier in the basement workout room. We completed a hydro visit, confirming the kitchen subfloor and underlayment were dry. In the basement, we protected contents and carpet with plastic before detaching 6 can lights and 1 bowl light from the ceiling. Damaged Sheetrock ceiling was precisely measured and removed, cutting 6” from soffits and 12” from the exterior wall, followed by removing screws from joists. After demo, a thorough HEPA vacuum of the carpet was performed. We removed the Sahara fan from the kitchen and used an AFD in the basement workout area during demolition, removing it upon completion.

Photos & Videos:

Water damaged kitchen floor undergoing demolition with an axial drying fan in place.
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Water damaged kitchen floor undergoing demolition with an axial drying fan in place.
Water damaged basement Sheetrock ceiling with blue tape marks indicating areas for precise removal.
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Water damaged basement Sheetrock ceiling with blue tape marks indicating areas for precise removal.
Basement workout room after water damage cleanup with a white fan, indicating a thorough HEPA vacuum of the carpet.
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Basement workout room after water damage cleanup with a white fan, indicating a thorough HEPA vacuum of the carpet.
Kitchen floor with intact vinyl tiles marked with blue tape, showing the area before water damage restoration began.
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Kitchen floor with intact vinyl tiles marked with blue tape, showing the area before water damage restoration began.
Close-up of water damaged kitchen subfloor and partially removed vinyl tiles near a white stove.
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Close-up of water damaged kitchen subfloor and partially removed vinyl tiles near a white stove.
Basement workout room with water damage drying equipment, including Sahara air movers and an Evolution dehumidifier.
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Basement workout room with water damage drying equipment, including Sahara air movers and an Evolution dehumidifier.

Awards and Affiliations

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