Reviews for Alpha Omega Disaster Restoration

I used Alpha Omega for the second time a few months ago. They were extremely responsive and through. When I was frustrated and unsure of what to do, they were calming and had a great plan to get our home back to normal. Their experienced employees and subcontractors made the entire experience very easy and efficient.

Mitch and Justin were great in our time of need. They were on property within an hour to evaluate the problem and start the clean up process. The next day we had another leak and Justin was out immediately. They worked throughout the day sitting up fans and treating our basement. They were very professional and empathetic. Mitch checked back daily to evaluate the drying out process. Justin followed up a week later. They were great to work with. We would recommend them for all your water/fire clean up needs. A great crew and company. Willie and Julie should be proud!

We have continued to support Alpha Omega and have enjoyed seeing their business grow. They are a great group of people that put the customer firs.

Willy,Julie and the Team at Alpha Omega take AWESOME care of there customers from beging to end. They also are very supportive of the communities they work and live in. I am very honored to be associated with them both on and off the job!!!

My friends had an issue with a horrible stench in their house which they had just purchased. I called Alpha Omega and the owner personally came to their house and set up an Ozone Generator while they were out of town over the weekend. It worked. When my friends asked for an invoice, Alpha Omega refused payment and told them to pay it forward. Willy and Julie and all their team members are extremely responsive, professional and friendly. I highly recommend this company for all your water/smoke damage and restoration needs.

The staff from Alpha Omega was highly professional. The job was difficult and the crew worked hard to make sure every truss and subfloor surface was taken care of. Would highly recommend the company for any recovery work. Thanks

It was a pleasure to work with Alpha Omega! Their team was great at communicating with us throughout the entire process and left us with a beautiful basement to enjoy! Thank you AO!

Best in the Business!!!

Julie is the best...

We have had the unfortunate experiences of three floods in our basement over the past several years. We have called in the pros at Alpha Omega all three times, each with amazing results. These people are awesome. They really know their stuff. They have shown up promptly upon our calls for assistance. As soon as they arrive on scene, they efficiently assess our needs and then go right to work. They put you at ease right away, telling us that they've got this handled and everything will be okay. They have great equipment, and they know exactly how to use it! The results have always proven to be outstanding. They are extremely honest, empathetic, efficient and hard-working. Thanks to this amazing team, our house is still in near-new condition, even after experiencing these water disasters. If you experience a similar event, we highly recommend calling Alpha Omega...believe me, you will be glad you did! You will absolutely love these people! See less

Mitch and Justin were great in our time of need. They were on property within an hour to evaluate the problem and start the clean up process. The next day we had another leak and Justin was out immediately. They worked throughout the day sitting up fans and treating our basement. They were very professional and empathetic. Mitch checked back daily to evaluate the drying out process. Justin followed up a week later. They were great to work with. We would recommend them for all your water/fire clean up needs. A great crew and company. Willie and Julie should be proud! We have continued to support Alpha Omega and have enjoyed seeing their business grow. They are a great group of people that put the customer first.

It was a pleasure to work with Alpha Omega! Their team was great at communicating with us throughout the entire process and left us with a beautiful basement to enjoy! Thank you AO!

I have gotten to know the owners of this company through the industry. They are compassionate and thrive to provide an exceptional service for every client of theirs. Whatever mitigation services you need, they are the resource you want to help you in your home or business.

VERY PROFESSIONAL! Honestly, I wouldn't trust my home to anyone else. Thank you all for your hard work on my property.

Great customer service! We had water damage and they came to see us in terrible weather. They are professional and quick to respond. Very honest and we would not use anyone else!

We recently completed a water damage restoration project with Alpha Omega and I they exceeded my expectations. Their people are very professional, thorough and know what they are doing. They responded to my call for help on a Sunday afternoon in an hour and a half and spent the next week monitoring fans and de-humidifiers. They arranged all the construction trades for the necessary repairs, cleaned up, and the finished product is as good as or better than the original condition. This is a company with principles and integrity and I highly recommend them.

I had $250,000 fire damage to my house and I interviewed 3 companies in my search for the right Company to restore it and chose Alpha Omega. I wish I could give them more than 5 stars! They went above and beyond in everything they did. I ended up not only with a restored home but it was also very beautifully upgraded and modern. After they were done I had an inspection Company go over it and they said they had never seen a restoration done so well. All of the work was very professional and my home looked custom built. They even moved walls at my request and upgraded my home immensely. I would never use anyone else. My son had a claim a year prior and used one of the other Companies I interviewed and had many issues and they had to pay extra for many things. I didn't and it was like personal friends were looking out for my best interests. Jimmy

Personal service at it’s finest. They care about taking care of you first and will guide you through the entire process with insurance.

Best around...dedicated crews ... very professional... enormous help to my family when needed... would and will recommend them to any and everybody...may God bless them the crew members and their families......

As a realtor it can be difficult to find a disaster restoration company for my clients that is both economical, speedy and does quality work. I have found all three with Alpha Omega. They have gone above and beyond for me and my clients and I look forward to using them again in the future!

Willie , Julie and "All" there staff plus there contractors have been absolutely wonderful, caring, understanding, from start to finish. ....Absolutely #1 in customer service A+ A+ A+ A+

Willy and the whole crew were amazing!! On a time crunch to get to get restaurant up and running they exceeded our expectations!! Clean! Repaired! We were back up and cooking Burgers!!! Thanks Alpha Omega!!
Dave Binstock owner Fuddruckers

On behalf of us here at Ambassador Carpet Cleaning I want to say thanks to the wonderful crew at Alpha Omega! I referred my grandma (who lives all the way in Hardin) to your company and you showed up that same day to evaluate the job and started on it the next day!
My grandma has nothing but great things to say about all of you! She said everything was explained clearly to her.
Having water in your basement can be stressful and Alpha Omega eliminated that stress from her!
Thank you so very much!
My grandma and I will surely recommend you again!

Alpha Omega was extremely responsive when we woke up to a couple of inches of water in our basement. I had my doubts when I called and was asked to "leave a message and someone would get back to me shortly." Five minutes later I had a call back, explained the problem and 45 minutes later someone was at my house. The technician explained what he saw and what he thought we should do. They got to work right away and went above and beyond the work we discussed.... And the bill came in LOWER than we discussed. Thank You Alpha Omega!