We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Our insurance company referred us to Alpha Omega when we found water coming out of our ceiling. They came out on very short notice and did a great job getting our mess cleaned up and dried out quickly preventing further damage. Great employees & great service!
The only restoration company I would ever use . Absolutely the best from start to finish
I used A & O services after coming back from vacation to a water leak in our home. It had been leaking for days and the damage was quite extensive. I am glad I called and worked with Alpha and Omega they did a fantastic job on the clean up and repair and everyone was great to work with from the office to the field. I was always kept in the loop and updated frequently and they were very concerned that everything they did met my expectations. I hope I don't have to but I would work with them again.
Always had a great experience with these folks. Ben, Levi, and Todd are concerned about communication, schedule, and cleanliness!
Top notch company! When water damage struck they sprung into action and eased any concern I had. Their work is fantastic and the people are first class. Would not hesitate to recommend Alpha Omega to anyone in need of the services they provide.
Their work is of a very high quality. Very impressed with their response and how they are available to answer any concerns that you may have. I would highly recommend them if you have any major type of issue with damage to your home. we would have them work for us again if the need arises
Alpha Omega was so wonderful and 'on the spot' after a kitchen fire at my property. They were very professional and helped me so much through the process. From a scale of 1-10, I would rate them 12+! I will highly recommend them to all my friends and family!
Not sure what to compare value to.
Alpha Omega is a leader in the Restoration Industry. They are using the latest technology available in the industry. They have a great staff that shares the passion of helping people when they are in need. Nobody plans on having a flood or a fire, but when it happens, it sure is nice to have a company like Alpha Omega to call! Signed, a friendly competitor. 😎
Very compassionate and caring professionals to work with. Trust them 100%
A fantastic company to do business with! Alpha Omega is always fast to respond and gets the job done. The entire staff at Alpha Omega is very professional and fun to work with. Alpha Omega cares about each project from start to finish and does a great job.
Absolutely the best company to do business with in your time of need. Very professional. Work quality is second to none. You won't even be able to tell you had a disaster. In my personal experience the property was better than before. I recommend Alpha Omega 100%
The entire crew at Alpha Omega Disaster Restoration was great to work with. They were prompt and extremely helpful when fixing our flooded basement. They left the area in a much better condition than before the flood. Knowledgeable, helpful, and caring staff! Great work A.O.
I went to AO when I had some hardwood floor damage after a water leak. Willie and his guys were awesome! They were over right away to assess the damage and were able to save my flooring. These people are very knowledgeable and the customer service was great! I would recommend them in a heartbeat.
Great folks. Willy was over and working on our flooding issue fast. Put my wife at ease and everything was restored. Thank you!!
We had a house fire on February 12 2010. Not a good day when the fire truck stops at your house... It’s late, starting to snow and a large hole in the roof. I called Willie on a recommendation around 10:30 PM. He said he would be here first thing tomorrow with tarps to seal the hole in the roof. He was here with a positive,” let’s git er done attitude” at 8 sharp. Long story short, I decided not to be the general contractor and turned the job over to Alpha Omega and they were great to work with. House was done quickly, professionally and with a minimum of heartburn. Hope I never need them again...
Extremely accomadating and professional. The mold testing came back clear the first time. Very happy I went with them.
We experienced a flood in our basement last year. Not only was the flood unlucky but it was on very bad timing, as we had our baby the same day! My husband and I woke up at 6Am to go to the hospital to be induced to have our child. We heard our sump pump working and went down stairs to our entire basement flooded. We have two kids rooms downstairs and a toy room. Being in the Insurance industry at the time I knew exactly who to call. I called Alpha Omega at 6Am and Willie himself answered the phone right away. He sent his crew out to our home immediately. My husband took me to the hospital ran home to check on our house and they were already in the process of cleaning everything up. They reassured him several times that they would take care of everything and they exceeded our expectations. They removed everything from downstairs including the carpet, cleaned it all up and dried everything out. My husband and I knew we were in good hands and could be at peace during a special time in our lives. They made a bad timing event very manageable. This company has a heart, very professional and we would highly recommend! Thank you Alpha Omega and crew for all your hard work!
We have had the unfortunate experiences of three floods in our basement over the past several years. We have called in the pros at Alpha Omega all three times, each with amazing results. These people are awesome. They really know their stuff. They have shown up promptly upon our calls for assistance. As soon as they arrive on scene, they efficiently assess our needs and then go right to work. They put you at ease right away, telling us that they've got this handled and everything will be okay. They have great equipment, and they know exactly how to use it! The results have always proven to be outstanding. They are extremely honest, empathetic, efficient and hard-working. Thanks to this amazing team, our house is still in near-new condition, even after experiencing these water disasters. If you experience a similar event, we highly recommend calling Alpha Omega...believe me, you will be glad you did! You will absolutely love these people!
I used Alpha Omega for the second time a few months ago. They were extremely responsive and through. When I was frustrated and unsure of what to do, they were calming and had a great plan to get our home back to normal. Their experienced employees and subcontractors made the entire experience very easy and efficient.
Mitch and Justin were great in our time of need. They were on property within an hour to evaluate the problem and start the clean up process. The next day we had another leak and Justin was out immediately. They worked throughout the day sitting up fans and treating our basement. They were very professional and empathetic. Mitch checked back daily to evaluate the drying out process. Justin followed up a week later. They were great to work with. We would recommend them for all your water/fire clean up needs. A great crew and company. Willie and Julie should be proud! We have continued to support Alpha Omega and have enjoyed seeing their business grow. They are a great group of people that put the customer firs.